Privacy Policy

Data protection declaration 1.

Data protection at a glance General information

The following information provides a simple overview of what happens to your personal data,
when you visit this website. Personal data is any data that can be used to identify you personally
Detailed information on data protection can be found in our privacy policy below this text
listed privacy policy.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the "Information on the Responsible Party" section of this privacy policy.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may, for example, be data you enter into a contact form. Other data is collected automatically or with your consent when you visit the website by our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other order inquiries. What rights do you have regarding your data? You have the right to obtain information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time with effect for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the responsible supervisory authority. You can contact us at any time about this and other questions about data protection. Analysis tools and third-party tools When you visit this website, your surfing behavior may be statistically evaluated. This is done primarily with so-called analysis programs. Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting We host the content of our website with the following provider:

The IONOS provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter IONOS). When you visit our website, IONOS records various log files including your IP addresses. Details can be found in the IONOS privacy policy: https://www.ionos.de/terms-gtc/terms-privacy. IONOS is used on the basis of Art. 6 (1) (f) GDPR. We have a legitimate interest in presenting our website as reliably as possible. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Order processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which guarantees that the personal data of our website visitors will only be processed according to our instructions and in compliance with the GDPR.

3. General information and mandatory information on data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy. When you use this website, various types of personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The responsible body for data processing on this website is: Gregor Fluhr Mühlweg 2 72810 Gomaringen Telephone: 49 (0) 1782941512 Email: info@sunnypalms.de The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Storage period

Unless a more specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, deletion will occur once these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we will process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR if special categories of data are processed pursuant to Art. 9 (1) GDPR. In the event of express consent to the transfer of personal data to third countries, data processing will also be carried out on the basis of Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g. via device fingerprinting), data processing will also be carried out on the basis of Section 25 (1) TDDDG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we will process your data on the basis of Art. 6 (1) (b) GDPR. Furthermore, if your data is required to fulfill a legal obligation, we will process it on the basis of Art. 6 (1) (c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6 (1) (f) GDPR. The relevant legal bases in each individual case are explained in the following paragraphs of this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only transfer personal data to external parties if this is necessary to fulfill a contract, if we are legally obligated to do so (e.g., transferring data to tax authorities), if we have a legitimate interest in the transfer pursuant to Art. 6 (1) (f) GDPR, or if another legal basis permits the transfer. When using contract processors, we only transfer our customers' personal data on the basis of a valid contract for order processing. In the case of joint processing, a contract for joint processing is concluded. 4 / 9

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out up to the time of revocation remains unaffected.

Right to object to data collection in special cases and to direct advertising

(Art. 21 GDPR) If data processing is based on Art. 6 (1) (e) or (f) GDPR, you have the right to object to the processing of your personal data at any time for reasons related to your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ARTICLE 21 (1) GDPR). IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING IN RESPECT OF SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged violation. This right of complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.

Information, correction and deletion

Within the scope of applicable law, you have the right at any time to obtain free information about your stored personal data, its origin and recipient, and the purpose of data processing, as well as the right to have this data corrected or deleted. You can contact us at any time with any questions about this or other issues relating to personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing exists in 5 / 9
following cases:

- If you dispute the accuracy of your personal data stored by us, we usually need time to
For the duration of the review, you have the right to request the restriction of the processing of your personal data
to demand.
- If the processing of your personal data was/is unlawful, you can request the deletion of your personal data instead of
Request restriction of data processing.
- If we no longer need your personal data, but you require it to exercise, defend or assert
of legal claims, you have the right to request restriction of processing of your personal data instead of deletion.
to request personal data.
- If you have lodged an objection in accordance with Art. 21 (1) GDPR, a balance must be struck between your and our
interests. As long as it is not yet clear whose interests prevail, you have the right to
to request restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – with the exception of its storage – only be processed with your consent or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the browser's address line changing from "http://" to "https://" and by the lock symbol in your browser's address bar. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our websites use so-called "cookies." Cookies are small data packets and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser. Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain third-party services within websites (e.g., cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes. Cookies that are required to carry out electronic communication, to provide certain functions you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 (1) (f) GDPR, unless another legal basis is specified. 6 / 9 The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing will take place exclusively on the basis of this consent (Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG); this consent can be revoked at any time. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited. You can find out which cookies and services are used on this website in this privacy policy.

Contact form

If you send us inquiries via the contact form, the details you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing your inquiry and in the event of follow-up questions. We will not pass this data on without your consent. This data will be processed on the basis of Art. 6 (1) (b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this was requested; this consent can be revoked at any time. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your inquiry has been processed). Mandatory statutory provisions, in particular retention periods, remain unaffected.

Inquiry by email, telephone or fax, WhatsApp

If you contact us by email, telephone, WhatsApp or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of processing your request. We will not pass this data on without your consent. This data will be processed on the basis of Art. 6 (1) (b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this consent was requested; this consent can be revoked at any time. The data you send to us via contact inquiries will remain with us until you request us to delete it, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions, in particular statutory retention periods, remain unaffected.

5. Analysis tools and advertising

IONOS Web Analytics7 / 9

This website uses the analytics services of IONOS WebAnalytics (hereinafter: IONOS). The provider is 1&1 IONOS SE, Elgendorfer Straße 57, D – 56410 Montabaur. Within the scope of the analyses with IONOS, visitor numbers and behavior (e.g., number of page views, duration of a website visit, bounce rates), visitor sources (i.e., which page the visitor comes from), visitor locations, and technical data (browser and operating system versions) can be analyzed. For this purpose, IONOS stores the following data in particular:

- Referrer (previously visited website)
- requested website or file
- Browser type and version
- operating system used
- device type used
- Time of access
- IP address in anonymized form (used only to determine the location of access)

According to IONOS, data collection is completely anonymous, so that it cannot be traced back to individual persons. Cookies are not stored by IONOS WebAnalytics. The storage and analysis of the data is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the statistical analysis of user behavior in order to optimize both its website and its advertising. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. Further information on data collection and processing by IONOS WebAnalytics can be found in the IONOS privacy policy at the following address:
Link:https://www.ionos.de/terms-gtc/datenschutzerklaerung/

The data you provide on our website, including any notes, is personal data and will be processed and used by us to ensure the processing of your booking and the provision of the requested service. We also use your data to provide you with relevant information regarding your booking or your stay. The personal data collected during the booking process will be shared with the following third parties:

Smoobu GmbH – Smoobu.com is a software for holiday apartment landlords
Pappelallee 78/79
10437 Berlin
Germany

Link to Smoobu’s privacy policy:
https://www.smoobu.com/de/datenschutz/

Order processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law, which guarantees that the personal data of our website visitors will only be processed according to our instructions and in compliance with the GDPR.

6. Privacy Policy for the Sunnypalms Facebook page

Sunnypalms uses the technical platform and services of Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland, to provide the information service offered.

We would like to point out that you use the Facebook page and its features at your own risk. This applies in particular to interactive features (e.g., commenting, sharing, rating). Meta processes personal data relating to your account, your IP address, and the devices you use. Cookies are used for data collection. These are small files that are stored on your devices. Meta describes in general terms what information Meta receives and how it is used in itsPrivacy PolicyThere you will also find information about contacting Meta, the options for opting out, and the options for setting up advertisements.

Meta may use this information to provide us, as the operator of the Facebook pages, with statistical information, such as gender and age distribution, regarding the use of the Facebook page. In addition, Meta may display additional information or advertisements based on your preferences. Further information can be found on theHelp section at Meta.

The data collected about you in this context will be processed by Meta Platforms Ireland Ltd and may be transferred to countries outside the European Union.

If you visit one of our social media presences (e.g. Facebook), such a visit triggers the processing of your personal data. In this case, we are jointly responsible with the operator of the respective social network for the data processing operations within the meaning of Art. 26 GDPR, provided that we actually make a joint decision with the operator of the social network regarding data processing and we also influence data processing. Where possible, we have concluded agreements on joint responsibility with the operators of the social networks in accordance with Art. 26 GDPR, in particular that Page Controller Addendums are provided by Meta Ireland Ltd.In principle, you can assert your rights (right to information in accordance with Art. 15 GDPR, right to rectification in accordance with Art. 16 GDPR, right to erasure in accordance with Art. 17 GDPR, right to restriction of processing in accordance with Art. 18 GDPR, right to data portability in accordance with Art. 20 GDPR and right to lodge a complaint in accordance with Art. 77 GDPR) both against us and against the operator of the respective social network (e.g. Facebook).
Please note that despite our joint responsibility under Art. 26 GDPR with the operators of social networks, we do not have full influence over the data processing of the individual social networks. The corporate policies of the respective provider significantly influence our options. In the event of the assertion of data subject rights, we can only forward these requests to the operator of the social network.

How Meta uses the data from visits to Facebook pages for its own purposes, to what extent activities on the Facebook page are assigned to individual users, how long Meta stores this data and whether data from a visit to the Facebook page is passed on to third parties is not conclusively and clearly stated by Meta and is not known to us.

When you access a Facebook page, the IP address assigned to your device is transmitted to Meta. According to Meta, this IP address is anonymized (for "German" IP addresses) and deleted after 90 days. Meta also stores information about its users' devices (for example, as part of the "login notification" function); this may allow Meta to assign IP addresses to individual users.

If you are currently logged into Facebook as a user, a cookie with your Facebook ID is stored on your device. This allows Meta to track that you visited this page and how you used it. This also applies to all other Facebook pages. Using Facebook buttons integrated into websites, Meta is able to record your visits to these websites and assign them to your Facebook profile. Based on this data, content or advertising can be offered to you tailored to your needs.

If you want to avoid this, you should log out of Facebook or deactivate the "stay logged in" function, delete the cookies on your device, and close and restart your browser. This will delete Facebook information that can be used to directly identify you. This means you can use our Facebook page without revealing your Facebook ID. When you access interactive features on the page (like, comment, share, message, etc.), a Facebook login screen will appear. Once you have logged in, you will be recognizable to Facebook as a specific user. Alternatively, you can use a different browser than usual to visit our Facebook page.

For information on how to manage or delete information about you, please see the
Meta Privacy Center

7. Privacy Policy for Sunnypalm's Instagram presence

Sunnypalms uses the technical platform and services of Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland, to provide the information service for our holiday property.

We would like to point out that you use this Instagram page and its features at your own risk. This applies in particular to the use of interactive features (e.g., commenting or rating).

When you visit our Instagram page, Meta collects, among other things, your IP address and other information stored on your PC in the form of cookies. This information is used to provide us, as the operator of the Instagram pages, with statistical information about the use of the Instagram page.

The data collected about you in this context will be processed by Meta Platforms Ireland Limited and may be transferred to countries outside the European Union. Meta describes in general terms what information Instagram receives and how it is used in itsPrivacy PolicyThere you will also find information about how to contact Meta and how to configure your ad settings.

How Meta uses the data from visits to Instagram pages for its own purposes, to what extent activities on the Instagram page are assigned to individual users, how long Meta stores this data and whether data from a visit to the Instagram page is passed on to third parties is not conclusively and clearly stated by Meta and is not known to us.

When you access an Instagram page, the IP address assigned to your device is transmitted to Meta. According to Meta, this IP address is anonymized (for "German" IP addresses) and deleted after 90 days. Meta also stores information about its users' devices (for example, as part of the "login notification" function); this may allow Meta to assign IP addresses to individual users.

If you are currently logged in to Instagram as a user, a cookie with your Instagram ID is stored on your device. This allows Meta to track that you visited this page and how you used it. This also applies to all other Instagram pages. Using Instagram buttons integrated into websites, Meta is able to record your visits to these websites and assign them to your Instagram profile. Based on this data, content or advertising can be tailored to you.

If you want to avoid this, you should log out of Instagram or deactivate the "stay logged in" function, delete the cookies on your device, and close and restart your browser. This deletes Instagram information that can be used to directly identify you. This allows you to use our Instagram page without revealing your Instagram ID. When you access interactive features on the page (likes, comments, messages, and more), an Instagram login screen appears. After logging in, you will once again be recognizable to Meta as a specific user.

For information on how to manage or delete information about you, please visit the InstagramSupport pages.

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